Purchase process

When you make your final decision, your order proceeds , according  to the availability of the product. Once your payment has been cleared, your bicycle  will be  immediately dispatched, fully insured, and delivered by our courier partners. (Estimated delivery time : 10-15 working days) For all orders sent within the European Union, Bikeinart assumes all shipping costs, without any further charges to you. When your order has been registered in our systems, you will receive a confirmation email stating the details of your order.
If you do not receive a confirmation email shortly after the completion of your order, you should contact us immediately, as there may be some problem with the contact details you have entered during the process. We cannot be held responsible in case we are not able to contact the customer due to them having entered their contact details incorrectly. In the event that some complication arises  with your order, you will be immediately notified by email, or phone if you have provided us with a contact number.

At bikeinart, we are committed in delivering high quality customer service, but we cannot be held legally responsible for any misstated prices or product specifications, and we cannot guarantee that there will not be any service interruptions affecting our website or any human mistakes during the online setting or updating of a product’s price. We will however make every effort to resolve any such case in the best possible way.